FAQs

Giannone Plumbing Heating & Cooling, LLC
  • Why should I call a professional plumber instead of doing it myself?

    Working with professional plumbers like Giannone Plumbing Heating & Cooling, LLC guarantees the job gets done right the first time. Trying to handle plumbing work yourself can end up costing you more in both time and money down the road, so contact us today!
  • What sets Giannone Plumbing Heating & Cooling apart from the competition?

    Giannone Plumbing Heating & Cooling has been a locally owned and family-operated business since 1923. We're a 3rd-generation company of plumbers. It's truly in our blood!
  • What products or services does Giannone Plumbing Heating & Cooling offer?

    Giannone Plumbing Heating & Cooling provides a comprehensive range of plumbing and HVAC services, including installations and repairs for plumbing, heating, and cooling systems. During the fall, we also offer services to help prepare your home for the winter months. Reach out to us today—our plumbers are ready to assist you!
  • Do you offer any guarantees or warranties for your work?

    Absolutely. We provide a one-year warranty on labor, a five-year warranty on Navien products, and a 15-year exchange warranty for parts. Get in touch with our plumbers today for more details about our warranty coverage.
  • What should I do to prepare for my services?

    At Giannone Plumbing Heating & Cooling, we simply ask that the work area be easily accessible. Please clear any items from the space before we arrive so we can start immediately. Additionally, it's helpful to provide access to your home. If you won't be present during the service, please leave a key or provide an entry code.
  • How long does a water heater last?

    Water heaters generally last around 10 years. With proper care and regular maintenance, your unit can last even longer. A reliable hot water heater will keep your family comfortable for many years!
  • What type of water heaters do you install?

    At Giannone Plumbing Heating & Cooling, we install both traditional tank water heaters and tankless water heaters.
  • What's the difference between tankless and traditional water heaters?

    The main differences between these two types of water heaters are cost, size, and energy efficiency. Traditional water heaters usually cost less upfront than tankless models. However, tankless water heaters are significantly smaller and take up much less space. They're also 24% to 34% more energy-efficient compared to traditional units.
  • Are smart thermostats worth installing?

    Yes, they are. Smart thermostats enhance comfort, lower energy usage, and give you better control over your heating and cooling schedules.
  • How do I know if my sewer line needs repair?

    Common signs of a sewer line issue include frequent backups, unpleasant odors, wet areas in your yard, gurgling sounds from drains, or multiple clogged fixtures throughout your home.